Shipping policy
Last Updated: October 29, 2026
This Shipping Policy describes how lemme handles order processing, shipping arrangements, tracking information, and delivery-related inquiries.
Order Processing
Orders are prepared for shipment after payment confirmation and any necessary order verification.
Processing times may vary depending on product availability, order volume, public holidays, and operational requirements.
An order confirmation indicates that the order information has been received. It does not necessarily mean that the package has been dispatched.
Shipping Availability
Available shipping destinations and delivery methods depend on the options offered through our online store.
Customers should verify that their shipping information is complete and accurate before submitting an order.
If a destination cannot be served, we will contact the customer where appropriate to discuss available options.
Delivery Estimates
Available delivery estimates will be communicated through relevant product information, checkout, or order notifications.
Actual delivery times may vary depending on destination, shipping method, carrier operations, customs processing, weather conditions, and public holidays.
Delivery estimates are subject to the terms communicated at purchase and applicable law.
Shipping Charges
Applicable shipping charges will be displayed during checkout before payment is completed.
Promotional shipping offers are subject to the conditions communicated with the relevant offer.
Customers should review the final order summary to confirm the shipping method and total amount payable.
Tracking Information
Tracking information will be provided by email when available.
After dispatch, the shipping carrier may require additional time to register the package and update tracking information.
If tracking information is unavailable or has not changed for an extended period, please contact alvashaleonardo917@gmail.com with your order number.
International Orders
International shipments may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.
Applicable requirements and payment responsibilities depend on the shipping arrangement and relevant local regulations.
Customers should consider destination-specific import requirements before placing an order.
Shipping Address Accuracy
Customers should review their delivery information before completing checkout.
If an address correction is needed, please contact us as soon as possible. Changes may not be possible after an order has been processed or dispatched.
If an address issue affects delivery, we will review the circumstances and explain the available options, subject to applicable law.
Delayed or Missing Packages
If your order has not arrived within the expected delivery period, please contact our customer support team.
We will review the order details and available tracking information to help determine the next steps.
If a package is marked as delivered but cannot be located, please check the delivery location and contact us with your order number so we can review the situation.
Damaged or Incorrect Deliveries
If your order arrives damaged or contains an incorrect item, please email alvashaleonardo917@gmail.com.
Include your order number, a description of the issue, and relevant photographs where available.
We will review the request and provide an appropriate response in accordance with our policies and applicable law.
Contact Information
For shipping, delivery, and tracking questions, please contact:
lemme Customer Support
Email: alvashaleonardo917@gmail.com